Shipping policy

Shipping Policy

Last Updated: [DATE]

Thank you for shopping with [SONI INTERNATIONAL]. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy below to understand how we process and ship orders.

1. Order Processing

All orders are processed within [8 to 15 Days] after payment has been successfully received.

  • Orders are processed on business days only (excluding weekends and public holidays).

  • During peak seasons, holidays, or promotional events, processing times may be longer than usual.

  • Once your order has been processed, you will receive a shipping confirmation email with your tracking information.

2. Shipping Methods

We offer reliable shipping through trusted courier partners.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (where available)

  • International Shipping (for eligible countries)

Available shipping methods will be displayed during checkout based on your delivery location.

3. Delivery Timeframes

Estimated delivery times begin after your order has been processed.

Domestic Orders

Estimated delivery: [5 to 8 Days]

International Orders

Estimated delivery: [8 to 15 Days]

Please note that these are estimated delivery times and are not guaranteed.

Delivery times may vary depending on:

  • Delivery location

  • Customs clearance

  • Weather conditions

  • Courier delays

  • Public holidays

  • Other unforeseen circumstances

4. Shipping Costs

Shipping charges are calculated during checkout based on your order value, shipping method, and destination.

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping (if available): [SHIPPING COST]

  • Free Shipping: [FREE SHIPPING THRESHOLD OR CONDITIONS]

Any applicable customs duties, import taxes, or local fees for international shipments are the responsibility of the customer unless otherwise stated.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

  • Your tracking number

  • Courier partner details

  • A tracking link (where available)

Please allow up to [X HOURS] for tracking information to become active after shipment.

6. Delivery Issues and Delays

While we work with trusted shipping partners, delays can occasionally occur due to circumstances beyond our control.

Possible reasons include:

  • Severe weather

  • Customs inspections

  • High shipping volumes

  • Transportation disruptions

  • Incorrect or incomplete shipping information

  • Other unexpected events

If your order has not arrived within the expected delivery window, please contact us and we will be happy to assist.

7. International Shipping

We proudly ship to customers in selected countries around the world.

Please note:

  • Delivery times vary by destination.

  • Customs authorities may inspect shipments.

  • Import duties, VAT, GST, customs fees, and other local taxes are the responsibility of the customer unless otherwise stated.

  • Customs processing may cause additional delivery delays beyond our estimated shipping times.

If your country is unavailable during checkout, please contact us to check shipping availability.

8. Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will do our best to update your shipping details before the order is dispatched.

9. Lost, Damaged, or Missing Packages

If your package is lost, arrives damaged, or appears to be missing:

  1. Check the tracking information provided.

  2. Contact the shipping carrier if appropriate.

  3. Reach out to us at [Rajasthantextiles123@Gmail.com] with your order number and details of the issue.

We will work with the shipping carrier to investigate and help resolve the matter as quickly as possible.

10. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible after placing it.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Please refer to our Return & Refund Policy for information regarding returns after delivery.

11. Contact Us

If you have any questions about shipping or your order, we're here to help.

Store Name: [Soni International]

Email: [Rajasthantextiles123@Gmail.com]

Business Address: [Near Brahma Temple Pushkar 305022, India]

Customer Support Hours: [SUPPORT HOURS]

We appreciate your trust in [SONI INTERNATIONAL] and look forward to delivering your order safely and efficiently.