Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to [SONI INTERNATIONAL] ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • You will provide accurate and complete information when placing orders or creating an account.

2. Account Terms

If you create an account with [SONI INTERNATIONAL], you agree to:

  • Maintain accurate and up-to-date account information.

  • Keep your login credentials secure.

  • Accept responsibility for all activities conducted through your account.

  • Notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.

3. Products and Availability

We strive to display our products, descriptions, colors, sizes, and images as accurately as possible.

However:

  • Actual product colors may vary depending on your device or display settings.

  • Handmade or artisan-crafted products may have slight variations in color, texture, embroidery, or design, which are considered part of their unique character.

  • Product availability is subject to change without notice.

We reserve the right to discontinue or modify products at any time.

4. Pricing and Payment

All prices displayed on our website are listed in the applicable currency shown at checkout unless otherwise stated.

You agree that:

  • Prices may change without prior notice.

  • Applicable taxes, duties, customs fees, or import charges may apply depending on your country and are the responsibility of the customer unless stated otherwise.

  • Payment must be successfully authorized before an order is processed.

We accept payment methods made available during checkout.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Cancel orders due to pricing errors, stock shortages, or technical issues.

If your order is canceled after payment, a refund will be processed using the original payment method.

6. Shipping and Delivery

We ship to eligible destinations listed on our website.

Estimated delivery times are provided for convenience only and are not guaranteed.

Processing time generally takes [5 to 15 Days] before shipment unless otherwise stated.

Delivery times may be affected by:

  • Customs clearance

  • Weather conditions

  • Carrier delays

  • Public holidays

  • Events beyond our reasonable control

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect shipping details provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product photographs

  • Graphics

  • Designs

  • Text

  • Icons

  • Branding

  • Website layout

is owned by or licensed to [SONI INTERNATIONAL] and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.

  • Use the website for fraudulent purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the website's security or functionality.

  • Upload viruses, malware, or harmful code.

  • Use automated tools to scrape or collect website data without permission.

  • Impersonate another person or entity.

  • Infringe upon intellectual property rights.

Violation of these Terms may result in termination of access and legal action where appropriate.

10. Limitation of Liability

To the fullest extent permitted by applicable law, [SONI INTERNATIONAL], its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to:

  • Use of or inability to use the website.

  • Product availability.

  • Delivery delays.

  • Loss of profits, revenue, or business opportunities.

  • Technical interruptions or website downtime.

Our total liability for any claim relating to your purchase shall not exceed the amount paid for the applicable order, except where liability cannot be limited under applicable law.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

11. Indemnification

You agree to indemnify and hold harmless [SONI INTERNATIONAL], its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the website.

  • Your violation of any applicable law or third-party rights.

12. Force Majeure

We shall not be liable for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, government actions, internet outages, transportation disruptions, or other unforeseen events.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates will be posted on this page with a revised date. Continued use of the website after changes become effective constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [Near Brahma Temple Pushkar 305022], India, unless otherwise required by applicable law.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: [Soni International]

Email: [Rajasthantextiles123@Gmail.com]

Business Address: [Near Brahma Temple Pushkar 305022, India]

Phone (Optional): [8278653709]

We will make reasonable efforts to respond to your inquiries promptly.